Today’s episode of Transform My Dance Studio is one that we have been really looking forward to over the last few weeks – and our guest expert did not disappoint!
In this insightful interview guest expert Vanessa Van Edwards joins Clint to explore the science of people: what make them tick, what makes them engage, and most importantly how you can build trust with your current and future dance families.
Vanessa is here from The Science Of People and generously unlocks the secrets to understanding and predicting the behaviour of your staff, your clients, your potential customers and your competition.
If you have ever found yourself in a situation in business where you have dreaded dealing with certain people, or an exchange with your staff or clients has kept you awake at night then this episode cannot be missed as Vanessa digs deep on:
- The backbone of your business – your team, and how to ensure that you are leading in a way that builds trust and loyalty from your studio staff
- What to look for in the hiring process to see that prospective employees would be a great fit in personality as well as ability
- What your written, verbal and non-verbal communications are telling your prospective clients without you even realizing it
PLUS you’ll learn Vanessa’s invaluable tips for dealing with difficult customers in business.
More about our guest, Vanessa Van Edwards.
Vanessa Van Edwards is the lead investigator at Science of People, a human behavior research lab. She is a Huffington Post columnist and published author. Her innovative work has been featured on NPR, Business Week and USA Today. She regularly gives keynotes and appears in the media to talk about her research. She has written for CNN, Fast Company and Forbes. Her latest book, Captivate, was chosen as one of Apple’s Most Anticipated Books of 2017.
Vanessa’s website: ScienceofPeople.com
Vanessa’s YouTube: Vanessa Van Edwards
Vanessa’s Bestselling Book = Captivate: Use Science to Succeed with People
Do you wish you could decode people? Do you want a formula for charisma? Do you want to know exactly what to say to your boss, your date or your networking partner? You need to know how people work.
As a human behavior investigator, Vanessa Van Edwards studies the hidden forces that drive our behavior patterns in her lab—and she’s cracked the code. In Captivate she shares a wealth of valuable shortcuts, systems and behavior hacks for taking charge of their interactions at work, at home, and in any social situation. These aren’t the people skills you learned in school. This is the first comprehensive, science backed, real life manual on human behavior and a completely new approach to building connections.
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The Dance Studio Owners Association is for studio owners who are ready to commit to building their dream studio through taking consistent action while accepting guidance and advice. It’s for new studio owners and experienced studio owners alike. No matter what stage you’re at in your business, you’ll gain valuable information to take your studio to new levels while becoming a go-to studio in your area.
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